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They replaced the transmission and that one went out on the test drive also. Absolutely ridiculous. They said they were bringing a Ford engineer to try and see what the problem is but it wouldn’t be until next week. Currently waiting to hear back about my third buyback.

So I got a call from ford saying that the pinion angle shims didn't fix the shudder, which I expected. They said that they would call ford again and see how to proceed. I received another call this morning and was told that they took it for a test drive and "the transmission took a crap" and...

Update! After my second buyback was denied, Ford said they would setup a hotline for the servicing dealer to contact for help. I heard back this morning that they had been working with them and are going to be installing pinion angle shims to see if that solves the problem. Not sure why I need...

I was denied for my second buyback request through ford. They said to take it in yet again for them to escalate the repair. I took it to my local dealership and I could tell from the Ford pass app that they drove it 80 miles! I called to check on it and they said they couldn’t feel anything. I...

I took the truck back to the dealership I purchased it from hoping they could see the code after the engine light blinked. I heard back and they said the engine is misfiring and that is what is causing the shudder. They are currently investigating what's causing the misfire. They said nothing...

So I went back to the dealership I purchased the truck from and they said that they could tell Long Lewis didn’t reset the adaptives in the transmission. That fixed the hard shifting. They also saw that the transmission line wasn’t fully seated after the repair and that had caused transmission...

What feedback have they given regarding the buyback? How are they handling it?

Well I hoped that I would be coming back with better news. Yesterday I picked my truck up after the new torque convertor was installed. As soon as I got on the freeway I noticed the shudder was still there, but now its accompanied by extremely rough shifting in the higher gears. I parked it at...

I haven't had a chance to try it. They just said they had installed it and are waiting on the other piece before its out the door. I was also told that they had made a mistake in saying that I needed a new driveshaft. My service guy said that I need a driveshaft boot.

Update - I spoke with the shop and they said they have completed the install of the torque convertor. They are now saying that I needed a new front driveshaft. I wasn't aware of this until today. This could also be the cause of the shudder I guess! Tyler

Hey Guys! I just joined so I could reply to this thread! I purchased my 2021 XLT on June 18th. About a week later I starting feeling the shudder at highway speeds, usually passing someone. It seems like I'm not all the way on the gas when it happens, kind of the halfway point if that makes...