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  1. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    Welcome to the group and the “failed audio update club”. I’d call the Ford Customer Relations center (800-392-Ford) and ask to speak to someone in the OTA update group and let them know your truck is impacted. The hope is that the more people call, the sooner this gets fixed.
  2. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    I'd call the Ford Customer Relationship Center (800-392-FORD), give them your VIN and let them know your truck is impacted by this concern. Most of us here believe that the more people they hear from, the sooner this will get fixed.
  3. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    I tried the reset above a couple times and it didn’t works for me either….very frustrating. I’ve also had the “updates downloaded” icon appear twice since this update but nothing to install. It just goes away in a few hours. This has happened twice since this botched audio update that was...
  4. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    I'd call the Ford Customer Relationship Center (800-392-FORD), give them your VIN and let them know your truck is impacted by this concern. Most of us here believe that the more people they hear from, the sooner this will get fixed.
  5. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    It is starting to look like this software update is impacting 2021s but it was pushed to trucks from multiple years. Therefore, one would have to assume that there were hardware changes from year to year and Ford didn’t bother to beta test the software on every year and configuration. Hardware...
  6. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    Please call the Ford Customer Relationship Center (800-392-FORD), give them your VIN and let them know your truck is impacted by this concern. Most of us here believe that the more people they hear from, the sooner this will get fixed.
  7. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    I think the best we can all do is call the Ford Customer Relationship center (800-392-FORD), give them your VIN and let them know your truck is impacted by this concern. Most of us here believe that the more people they hear from, the sooner this will get fixed.
  8. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    I think the best we can all do is call the Ford Customer Relationship center (800-392-FORD), give them your VIN and let them know your truck is impacted by this concern. Most of us here believe that the more people they hear from, the sooner this will get fixed.
  9. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    I’d call the Ford Customer Relationship Center (800-392-FORD) and let them know. It sounds like the are tracking the VINs of customers with this concern and gave me the impression that they will send out a software update as soon as one is available.
  10. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    I noticed that too. Makes we want to trade my F150 in on a Tundra….but that might be just as bad!
  11. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    Thanks! My son was sitting in the back seat today and said he could hardly hear anything out of the rear speakers. Max volume is only about 2/3 of what it used to be and no bass to speak of even with the bass set to the highest level.
  12. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    Just an update…PLEASE CALL THE @Ford Motor Company Customer relations center (800-392-FORD) and open a case if you’re experiencing this problem after the update. I called yesterday and the representative said they haven’t heard anything about this problem. Ask for someone in the OTA/ technology...
  13. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    That’s great! I’m a former Ford Tech and I’m sure I could figure it out. I just have to get the usb interface and download Forscan. Would it be possible to post the instructions? This group continues to amaze! Dealers are clueless and I think we as owners have more knowledge about these problems.
  14. Priority update - Audio 23-PU1024-6CHAUD-Now low volume, poor audio quality, no bass response

    I received this audio priority update last night. Now my standard B&O audio system is not nearly as load as it was before. Max volume is more like it was about 3/4 of the way up before the update. Not only that, the audio quality is poor and hardly any base. I did't have any of the problems that...
  15. Power-Up and Priority OTA History Thread (F-150, Lightning, Mach-E)

    I have a 2021 XLT SuperCrew with the 8 speaker B&O audio system and received this update and now the audio level is nowhere near ads loud as it used to be. I was very happy with the sound quality before this update and now it sounds like I have the base audio system. FORD....PUT THE SYSTEM BACK...
  16. Goodbye Hankook - hello Continential TerrainContact™ A/T Tires

    I replaced my OE Michelins with the Continental Terrain Contact A/Ts at about 42,000 miles. The Michelins probably had only 3/32" of tread left. These are super quiet and the wet traction is great. I've only had 1 snowfall to try them out in so far but the traction is much better than the...
  17. Help with tire selection

    I just replaced my factory Michelins with the Continental Terrain Contact ATs in the OE 18s. The ride and road noise is as good as the Michelins but they seem much better in the rain. I haven’t had a chance to try them in the snow but anything has to be better that the Michelin XCs that came on...
  18. Anyone running Continental Terrain Contact A/Ts on their SuperCrew 4x4?

    What were your OE tires and did you see a drop in fuel economy when you installed them? How does the ride and noise compare to the OE tires? Thanks!


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