nope. Haven’t had time to deal with Ford customer service. Completely unrelated, something got all over mine while parked at an airport garage. Spent the last couple months jumping through hoops to get it repainted. This thing has been a peach. Also, I looked into the Tundras, but the Ford has...
Same. Sounds on the outside - I get it. Sounds on the inside - doesn't line up. In-Law's have a hybrid Volvo which is dead quiet. I'm sure plenty of people on here have been in a Prius, Tesla or other EV/Hybrid via Uber or Taxi - you hear them roll up like Tron, but when you get in there's no...
I assume the “normal characteristic” designation is how they avoid Lemon Law accountability.
Trigger warning - spec’d out a Tundra build this afternoon. May go ahead and put the order in since it’ll be another 9-18mo wait time.
We are well aligned in approach! I even got the "Huh, I hear that too, that's definitely not right" comment from the Service Manager at the shop. I live 25min from Dearborn...maybe I'll just drive up to HQ or the assembly line ;)
I've had it in to two different dealerships, done ride-alongs etc. One (largest volume dealer, not necessarily shop, in MI) had 2 other vehicles in with the same complaint. They deemed it "normal for now until Ford issues a bulletin." I have no clue if they actually contacted the tech line or...
Hey @Ford Motor Company what's the service level agreement on your customer service cases? I've sent a few follow-ups and no response. Case #CAS-38482144-W1B6M9 if it helps.
What you're describing sounds more like the 10 Speed Transmission Whine. You'll see that Ford marked this one as "normal" and that your choice is to do what you did - get used to it! The whistle I've been trying to resolve is separate and distinct. It's almost only audible with the windows up...
@amatofilms Let me know if you get a response from Ford. The Social Media Manager on this forum is great, but seems to have gone into a void with Ford Customer Serv. Got one email to ask if the truck was in the shop at the moment, then went quiet. Hopefully enough of us opening cases gets an...
@Ford Motor Company I'm having the same issue. I've taken my 22 F150 Lariat Powerboost to 2 dealerships - both confirm the noise, both confirm that it doesn't sound normal, neither can identify the origin. The second dealership I took the truck to had 2 other hybrids in at the same time with...