Search results

no but apim was replaced over a year ago. At least that is what I was told. it did nothing, also some gateway module too. they not telling mewat they been doing. I just need to see what modules need updating now from FDRS as they tell me it doesnt need updating, and thats why im not getting OTA...

I have never received any OTA updates. I would like to see what FDRS is showing for my VIN for what modules need updating for my VIN. Dealer is telling me my truck is up to date. Can someone with FDRS access please send me a list of updates needed? Thanks in advance. 1FTFW1ED5MFB13620

Thank you rugedraw for the info.

I have never received any OTA updates. I would like to see what FDRS is showing for my VIN for what modules need updating for my VIN. Dealer is telling me my truck is up to date. I know better that it is not. Just need some ammo to show the service manager at my dealership. Thanks for any info...

Thank you Jesse, Yes please send me the files. Im pretty lame on the process to install my own updates with a USB. Is it simple for something the dealer should do? thx very much for your help.

I have had my truck to dealer many times in last year to fix software issues. On my last visit dealer manually updated about a dozen modules that showed in FDRS as needing updates. Im still having what seems as APIM problems still and also no OTA updates since truck was built 15 months ago. Can...

Yes it is turned on and I have never seen it grayed out. I have it parked in a good wifi reception area and all looks good a ready to receive and downloads.

Just wondering how folks can tell if your OTA updates are working or not. I had my truck into dealership about 2 months ago to have the TSB performed to fix OTA updates as I have not had any since the truck was new, a March 2021 build date. At that time 12 updates were shown pending per a FDRS...

I have made a couple of trips to my dealer to get TSB 22-2150 done so that my updates would start, as my Gen 1 truck never got any. It has a history of Apim, TCU, GWM all being replaced in past. The dealer for some reason could not get 22-2150 accomplished. I got a phone call from dealer early...

Thanks to all for your input on this. I'm going to the dealer today and pick mine up as its been untouched most all week. I will call around and hopefully find a dealer that has done one to completion in the SOCAL area. I can't believe how lacking Ford technical support is.

Has anyone had a dealership successfully complete the fix for OTA updates, TSB 22-2150? I have had many trips to my servicing dealer for Sync 4 issues and other problems that there are module updates for. The dealer has replaced the TCU, Apim and the GWM along with many hours of software...

Thanks so much for the insight and spreading this wealth of knowledge around. Its a shame Ford still advertises the OTA feature when it doesn't work for so many customers.

Actually the info on being up to date was from Ford support center. My dealer told me that if any updates needed, they would be applied over the air. Its been about a week now and no OTA updates have happened. I wonder why so many if in fact OTA is really working?

I just got my truck back from dealer after a long wait for a gateway module. I have never had any OTA updates since truck was new and was a job1 build. I have had plenty of glitchy software issues. Ford now says I am up to date on software and I don't believe it. My VIN is 1FTFW1ED5MFB13620...

I agree, as I just got a call from another customer care person that said I already had one and I said yes I did, and the response was you can only have one open. I then asked if one case that has been opened for a long time doesn't get results what else can be done? No answer to that. So I am...

Thank you for the info.

Im curious if your in a loaner now? Did they put you in a late model f150 or some cheap little import like they did with me? My powerboost been waiting on parts over 20 days now and wont run at all.

I took my Powerboost into the dealer to have an ongoing issue with my gauges and radio resetting months ago (Nov 2021) and after 3 or 4 visits for them attempting to fix problem by replacing various modules, truck won't even start now. They now have had it down and waiting for a module for over...

Yes it is a JOB 1 build date of 02/17/21. I have had the Apim then the TCU, and now they say gateway module, but the tcu caused problem and it wont start so they gave me a loaner. No ETA as of yet and yes I have a couple of open escalations . I was blaming the techs being new to FRDS and Hybrid...

Thank You Big Dog Daddy