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My BlueCruise just went all crazy on my road trip to TX for Thanksgiving. Initially, when I went to engage BC I was getting a message stating “Bluecruise not available” then “Driver Monitoring System Fault”. I thought it was odd since the road I was on I had used BC in the past. After stopping...

Damn I was hoping for a Super Duty with 7.2 kWh Onboard Power. That would have been perfect for 5th Wheel RV hauling

Have Icon Rebound with MT Baja Boss 285/60/20s. Offset on the wheels give it just a little poke. But if I had it to do again I wouldn’t get the MT tires. Took 3 tries to get them balanced

Quick follow up. I received an email today from someone at Ford Corp and they are giving me a 5yr 75k Premium Care Plan with a $100 deductible. I had emailed a while back when my truck disappeared for 11 days and no one knew where it was while en route. We talked on the phone about the whole...

It’s not about passing it on to the customer or not. Where fraud comes in is them filing for a reimbursement for loss, aka price protection, when in fact they did not have a loss. By charging the current price or current price plus market adjustment and then also filing for a price protection...

If I were a money person at Ford (since they have a small presence on the forums) I would check price protection reimbursement requests from dealers like this who say they will not honor price protection to see if they charged the higher amount and then still request price protection...

Hi all, Just picked up my Platinum on 7/2 the dealer leveled it for me and I had new Wheels and tires put on. Wheels are 20x9 Icon Rebounds and the tires are 285/60R20s. Initially the balance was off as I would get some shake once I hit about 60. So I had them rebalanced and the shake is...

And it’s finally home. No issues with the dealer on price protection or the 1.9% Ford interest from the time of order. I did have to sit through the Timeshare pitch on the $12k maintenance and extended warranty pitch even after I said no at the get go. They did the level for me yesterday...

Thank man! I told my wife I didn’t know what I was going to do with myself now that this whole fiasco has finally almost come to an end. No more chat, Marketing or trackers. I can’t wait til Sat to pick it up, just not looking forward to the dealership part. He did call and tel me he would be...

Dealer sent me a pic. Here it is. I asked them about how they detail them and they just send them through an auto car wash and being black I didn’t want to start with scratches so I’ll get it cleaned up after I get it. Now waiting to hear back if they will be able to get the level done...

Yea the voice recognition is pretty terrible. Good note, just checked Order Track and it shows Delivered!!! Still can’t pick it up til Sat though

(800) 235-2352 Option 1

Just had a pleasant talk with someone from the Ford Corp office. She was very understanding and came on the call prepared with info about my truck and the status. I had sent the email back when my truck was missing from the system and frustrated. She said she is going to keep a watch on it and...

Tomorrow will be a week that mine has been sitting at the rail yard here in Vegas (30 mins from my dealer). Dealer says it’s supposed to be here by 7/2 but would most likely be in before that. Next week is a crazy week for me so I told him I would be in 7/2 pick it up even if it gets in...

Go to support—>support home—>bottom right

Depends on what you are trading in. I went to get pricing today and they are lowballing me hard! Was told for two reason: it’s a Jeep and gets bad gas mileage so the value has decreased on them because of gas prices. And two, it’s modified with wheels tires lift etc and they said the market is...

And of course they are messing around with trade to make me walk away. They aren’t even offering KBB.

Came in to the dealer to do some of the leg work. Trade in offer in case I need to go elsewhere. Get the paperwork started etc. Then the dealer says 7/2 to go from the rail yard less than 20 miles away. Can we PLEASE get this nightmare over

Click on the 3 lines. Select Support and support home and it should pop up in the bottom right corner

Must be you guys. Just went to the support page and I was able to click and enter my info to chat