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You are right the dealer partially got me unstuck and the Jesse had to finish the job. I was just concerned that I had not received 2.8.1 yet. I was worried that maybe it was failing. Thanks for the update.

Could I please get a status update for OTA, thanks. 1FTFW1E8XMKD79502

Yes, operator error.

I want to send a big thank you out to @Jesse-Infotainment for all that he does for people like me on this forum. I posted I had a problem and he sent me the fix, you can't get any better than that. Thanks Jesse.

Thank you very much Jesse. I look for the files.

@Jesse-Infotainment could you please look at mine and tell me why my OTA updates are failing? Thank you. 1FTFW1E8XMKD79502

Can someone tell me what this error means and why I'm not getting the OTA updates?

What "modem" did you turn off?

Just a quick update, Mike G was great and gave me a review of what the dealer was doing the last two weeks. I called and got excuses about losing my phone number and trying to call me??? In the end they were very apologetic and said it was fixed, which I didn't believe but they said to give...

Thanks a lot Mike. I guess it looks like they have my truck completely screwed up. I'm not sure what my next step should be. Your help is greatly appreciated.

I had my truck in to the dealer in June to try and get it unstuck from 1.7.1 and they failed. They made a bunch of excuses and said they would call me when they got the right equipment. So last Monday, a week ago, I took it in and they have had it now for almost 2 weeks. Can someone please...

I would NOT recommend the Bedstep 2. I just put them on my truck and if you have anything larger than ballerina feet you can't get your foot on it to deploy, they are too tight to the body.

Does any know what a "part number validation failure" means?

Thank you very much, I really mean that. I will "talk" with them tomorrow but I am really leaning towards doing it myself.

Thanks Snakebitten. It appears they haven't done anything. Do you have access to see what they have tried to do?

My truck has been at the dealer for 8 days to get it unstuck from 1.7.1. Could someone run my vin and tell me what the dealer has been doing? They have run down almost a half tank of gas and no miles have been added. 1FTFW1E8XMKD79502 Thank you very much. I will call them tomorrow.

I got my 21 XLT in April and it has made the clunking when turning since day one. I finally crawled nder and sprayed the spring leafs with Liquid Wrench where they bolt together. Latest 120 mile trip in and out of parking lots and my driveway-no noise! Don't know if this is a long term fix or...

You were exactly right. I went to pick up my truck and had the info from you in hand. I decided to be nice and ask if there was something I could do to help the process and the service manager went and printed the TSB and said he would order the cables to give it a try. Will see what happens...

@Mike G , also do I need the various USB adapters and cables or can I do everything through the Mongoose?

Thanks Mike G. I say I am stuck because I can see on the Ford Widget that 1.7.1 OTA failed I think 3 times and my Sync screen has no version and the automatic updates are greyed out. I asked the dealer to get me unstuck and they told me that they checked for updates, and I was up to date...