Thank you all for the comments and especially the pictures. @imnuts @speedracercjr
I would prefer not to have this exposed metal divots, but I'm going to accept the divots as a manufacturing flaw ... but not a major one that would affect the performance of the cover in any significant way...
speedracrjr, would you be willing to send me a couple pictures of the underside of your cover -- zoomed int? i'd like to contact BAK customer service again and tell them this is not "normal"
Last week, I installed the BAK X4S rolling tunneau on my 2022 F150. When I rolled the tunneau toward the cab, I noticed some divots on the aluminum on the underside of the cover. Some are small and some are large. When I called BAK Customer Service, they said, "this is how it's made in the...