I’m a fan and I think they did a good job. It highlighted the problem with charging infrastructure which is well know. Ford has a long way to go to catch up with Tesla from and infrastructure and services stand point for EV.
Dealer let me know I have no vin yet. Chatted with FP and they said my order is processing and Ford is going all it can to improve blah blah blah... I asked if I was still Unscheduled Clean, and they said my dealer would be able to answer that.