3DogKnight
Well-known member
Ford would care if more dissatisfied owners dumped their Ford for a GM or Ram. If I have too many issues with a truck, I'll switch manufacturers. I'm NOT brand loyal at all.Would be nice if they cared about customer satisfaction/feedback buuuut...
Considering Ford is first and foremost a business, you can bet that they have not seen a significant monetary loss on dealing with these broken bolt warranty repairs. They just sell so many damn new trucks that is hardly affects their bottom line. That is the one and only reason why they have been publicly silent about a real solution. Money is the only thing that matters here. They don't care if people complain as long as they're ordering the 2023 model just as happily as before. I hate it.
/rant also
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