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Tailgate recall

RJL1400

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My ford pass says there is this recall for the truck gate suddenly opening when it shouldn’t. I called my dealer and the service guy asked if the gate ever opened unexpectedly.
I said no. He told me
I have a 10 year warranty so if there is a problem I am covered. So why list a recall if you’re not gonna fix it?
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{tpc}

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Because its not a recall, its a CSP. Customer Satisfaction Program. According to what I have read, its an available upgrade or an extension of an existing warranty. It may just be that some trucks aren't suffering the issue, but even if yours is not, you could probably still get it fixed.

For me, I'd like to know what the fix actually is. I have not had the issue, but if I did while pulling the trailer, it could be a significant problem.

So for me, if its an electrical issue, I'd like whatever electronics replaced. If mechanical I'd like to know what so I can inspect it. And if it involves pulling the tailgate off and putting a completely new (I assume pre painted) one on, I am going to have some reservation about it due to color matching and alignment.
 

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Because you may never have it happen. But if you do, they'll address it.

Its just the latch they replace, not the tailgate itself
 

{tpc}

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UGADawg96

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My ford pass says there is this recall for the truck gate suddenly opening when it shouldn’t. I called my dealer and the service guy asked if the gate ever opened unexpectedly.
I said no. He told me
I have a 10 year warranty so if there is a problem I am covered. So why list a recall if you’re not gonna fix it?
actually, now that I remember, yeah it did happen... please change the part... ;)
 

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powerboatr

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on my 21 super duty. the gate felt loose, so i moved the catch pins in about 32 of an inch and it made the gate fit tight.
plus some bracket to prevent screwdriver from tripping the catch
my 22 150 seems to fit tighter, maybe ford made some adjustments
 
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RJL1400

RJL1400

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Love it!!!
 
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RJL1400

RJL1400

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Now I know!
 

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Deeber

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This just happened to me on Friday!
I got to Home Depot. Exited the truck and started walking past the truck when I heard a noise. Looked to my left and watched my tailgate dropping…. 😳
It’s already got an appt for Wed.
 

780

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This just happened to me on Friday!
I got to Home Depot. Exited the truck and started walking past the truck when I heard a noise. Looked to my left and watched my tailgate dropping…. 😳
It’s already got an appt for Wed.
Did they say how they are fixing the issue?

I have this recall as well and am curious.
 

Deeber

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Did they say how they are fixing the issue?

I have this recall as well and am curious.
No but, I’ll be sure to post once I find out on Wed.
 
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Deeber

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So I took it in and my service rep said that they are still working on a fix to the problem and don't have a solution to provide yet.
I'm not sure if he's just putting me off or they really don't have anything.
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